Terms & Conditions

Effective Date: [01/01/2026]

Welcome to EchoWings Media (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By using this website, submitting inquiries, requesting services, or entering into a business relationship with EchoWings Media, you agree to comply with these Terms and all applicable laws and regulations.

If you do not agree with these Terms, please do not use our website or services.

2. Services

EchoWings Media provides digital marketing and creative services, including but not limited to:

  • Website Development
  • E-Commerce Website Development
  • SEO & GEO Optimization
  • Branding
  • Monthly Website Maintenance


The scope of services for each client will be defined in a separate proposal, agreement, statement of work, invoice, or service contract.

3. Client Responsibilities

Clients agree to:

  • Provide accurate and complete information.
  • Supply necessary content, images, branding assets, and access credentials.
  • Respond to requests for approvals, revisions, or feedback in a timely manner.
  • Ensure that all provided materials do not infringe upon the rights of any third party.
  • Maintain backups of their own content and data when applicable.


Delays caused by the client may impact project timelines and delivery dates.

4. Project Timelines

Estimated timelines are provided in good faith and may vary based on:

  • Project complexity
  • Client response times
  • Third-party service delays
  • Technical requirements
  • Scope changes


EchoWings Media is not liable for delays beyond its reasonable control.

5. Payments

Fees

All service fees are outlined in project proposals, invoices, or service agreements.

Payment Terms

  • Payments are due according to the agreed schedule.
  • Deposits may be required before work begins.
  • Ongoing services may be billed monthly or according to contract terms.

Late Payments

Late payments may result in:

  • Suspension of services
  • Delayed project delivery
  • Additional late fees where permitted by law


The Company reserves the right to withhold deliverables until outstanding balances are paid.

6. Revisions

Unless otherwise stated in a written agreement:

  • Reasonable revisions are included within the agreed project scope.
  • Additional revisions or scope changes may incur extra charges.
  • Requests outside the original scope may require a separate quote.

7. Intellectual Property

Client Materials

Clients retain ownership of materials they provide, including logos, content, photographs, and trademarks.

Company Materials

EchoWings Media retains ownership of:

  • Proprietary processes
  • Methodologies
  • Templates
  • Internal tools
  • Frameworks
  • Marketing strategies developed independently of client-specific content

Final Deliverables

Upon full payment, ownership of approved final deliverables transfers to the client unless otherwise specified in writing.

Third-party software, plugins, stock assets, fonts, or licensed materials remain subject to their respective licenses.

8. Portfolio Rights

Unless otherwise agreed in writing, EchoWings Media may display completed work, project samples, logos, screenshots, and case studies for promotional, marketing, portfolio, and business development purposes.

Clients may request confidentiality arrangements before project commencement.

9. SEO and Marketing Disclaimer

Digital marketing results cannot be guaranteed.

EchoWings Media does not guarantee:

  • Specific search engine rankings
  • Website traffic increases
  • Lead generation volumes
  • Revenue growth
  • Advertising performance


Results depend on numerous factors outside our control, including market conditions, competition, search engine algorithm updates, customer behavior, and third-party platforms.

10. Third-Party Services

Our services may involve third-party platforms, including:

  • Google
  • Meta (Facebook & Instagram)
  • Shopify
  • WordPress
  • Hosting providers
  • Email marketing providers
  • Analytics tools


We are not responsible for:

  • Service interruptions
  • Platform policy changes
  • Account suspensions
  • Technical issues originating from third-party providers

11. Website Availability

We strive to maintain website availability but do not guarantee uninterrupted access.

The website may occasionally be unavailable due to:

  • Maintenance
  • System upgrades
  • Technical failures
  • Circumstances beyond our control

12. Limitation of Liability

To the fullest extent permitted by law, EchoWings Media shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Lost profits
  • Lost business opportunities
  • Data loss
  • Business interruption


Our total liability shall not exceed the amount paid by the client for the specific services giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless EchoWings Media, its owners, employees, contractors, and affiliates from claims, damages, liabilities, costs, and expenses arising from:

  • Your use of our services
  • Materials provided by you
  • Violation of these Terms
  • Violation of any third-party rights

14. Cancellation and Termination

Either party may terminate services according to the applicable service agreement.

Upon termination:

  • Outstanding invoices become immediately due.
  • Completed work delivered up to the termination date remains billable.
  • Access to services may be discontinued.


Prepaid fees are non-refundable unless otherwise stated in writing.

15. Refund Policy

Due to the nature of digital services:

  • Deposits are generally non-refundable.
  • Fees for completed work are non-refundable.
  • Refund requests are reviewed on a case-by-case basis.


Custom design, development, marketing, and consulting services are not eligible for automatic refunds.

16. Confidentiality

Both parties agree to maintain the confidentiality of proprietary and non-public information shared during the course of a project.

Confidential information shall not be disclosed except as required by law or with written permission.

17. Disclaimer

All website content and services are provided on an “as is” and “as available” basis.

EchoWings Media makes no warranties, express or implied, regarding:

  • Accuracy of information
  • Website availability
  • Fitness for a particular purpose
  • Non-infringement
  • Marketing performance

18. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Michigan, United States, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved in the courts located within Michigan.

19. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with a revised Effective Date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

20. Contact Information

EchoWings Media
6181 140th Ave
Holland, MI 49423

Phone: +1 (616) 953-9224
Email: info@echowingsmedia.com